If you are interested in Measuring Knowledge Capital / Intellectual
Capital, then you have to visit the following list of sites and read about the
authors. It is your best and shortest way to know all about this issue
Some
of them couldn't be available, we verified all of them
on mentioned date
by Jose Maria Pedro
Theory and last tendency
Consuling firms
CRM Customer Relationship Management
Data Sources (
Publishing and information industries
Knowledge software
__________________________________
THEORY AND LAST TENDENCY
http://www.apqc.org An internationally
recognized benchmarking authority, APQC offers access to best practice
research, metrics, measures and more. Carla O'Dell, President of
http://www.brint.com/km The Premier Business and
Technology Portal and Global Community Network for E-Business, Information,
Technology, and Knowledge Management, 2006-10-22.
http://www.brint.com/ym.html Yogesh Malhotra, Ph.D. yogesh.malhotra@brint.com Published in Information Strategy: The
Executive's Journal (Auerbach), Summer, 2000,
2006-10-22.
http://www.brint.com/members/online/200503/ams/ams.html A Framework for
Delivering Value with Knowledge Management: The AMS Knowledge Centers Susan Hanley and Christine Dawson; 2006-10-22.
http://www.brint.com/members/online/200503/eykm/eykm.html Becoming
Knowledge-Powered: Planning the Transformation; 2006-10-22.
http://www.bscol.com/ Balanced Scorecard
Collaborative, Lincoln Massachusetts, 2006-10-22.
http://www.balancedscorecard.org The Balanced Scorecard
Institute is an independent, nonprofit source of
information about applications of the balanced scorecard approach to management
in government and other nonprofit organizations.,
2006-10-22.
http://www.blackwell-synergy.com/doi/pdf/10.1111/j.1467-8691.2006.00368.x
- The Role of Knowledge Management in the Innovation Process, by Min Basadur and Garry A. Gelade. 2006-10-22.
http://www.chesco.com/~cmarion/Structur/KnowlMgt.html;
Links para outros sites. Simples e muito
interessante, 2006-10-22.
http://mint.mcmaster.ca/mint/index.html.
Management of Innovation and New Technology at
McMaster University - The MINT*
Research Centre, Michael G. DeGroote School of
Business, McMaster University,Hamilton, ON, Canada,
2006-10-22.
http://www.cio.com/archive/enterprise/051599_cons.html
Revista CIO; 2006-10-22.
http://www.cio.com/forums/knowledge/
Knowledge management
http://www.consor.com
- Proprietary Valuation Techniques, CONSORsm has
developed several proprietary valuation techniques over the last two decades
that allow us to provide more accurate assessments of the value of our clients’
intellectual property, 2006-10-22.
http://www.dlib.org/dlib/march98/walker/03walker.html; The Internet Knowledge Manager, Dynamic Digital Libraries, and
Agents You Can Understand; Adrian Walker, IBM Research Division, Hawthorne, New
York, 2006-10-22.
http://choo.fis.utoronto.ca Chun Wei Choo Associate Professor at the Faculty of Information Studies of the
http://www.entovation.com, Knowledge Innovation®
embodies the concept that innovation is the one competence needed for the
future, Insights and strategies into knowledge management, innovation
benchmarking and customer dialogue, 2006-10-22.
http://www.entovation.com/kleadmap/index.htm;
Knowledge Management Map, 2006-10-22.
http://europa.eu.int/ISPO/ecommerce/issues/intangibles/J_Warschat.html Measurement
System For the Evaluation of R&D Knowledge in the
Engineering Sector Dr.-Ing. habil. Joachim Warschat
Fraunhofer Institute for Industrial Engineering (IAO)
Dipl.-Ing. Kristina Wagner Dipl.-Ing. Ilja Hauß Institute for Human Factors and
Technology Management (IAT) of the
http://www.ec2.edu/dccenter/ok/index.html; Organizational
Knowledge provides extensive resources for the study and practice of knowledge
management and organizational science, and contains products and services for
the archiving and distribution of digital knowledge assets, 2006-10-22.
http://www.eknowledgecenter.com;
Certificação Knowledge Management; 2006-10-22.
http://www.fredcomm.com Since 1985,
Fredrickson Communications has been developing information and tools to help people
perform more effectively in knowledge-intensive work environments. From custom training and documentation to a full range
of web development and usability services, we make
information useful and engaging—on the web, in print, and in person, 2006-10-22.
http://www.gdrc.org/kmgmt/lotuskm.pdf - Lotus, IBM,
and Knowledge Management
http://www.intcap.com/about_ics.html;
Intellectual
Capital Services Ltd. (ICS) is an organisation dedicated to research and
advisory services in the field of management, measurement and valuation of
Intellectual Capital (IC), 2006-10-22.
http://ieeexplore.ieee.org/Xplore/login.jsp?url=/iel5/7561/20604/00953100.pdf
- IEEE Communications Society members: If you subscribe to the IEEE Electronic
Periodicals Package or IEEE Electronic Periodicals Package Plus, you must
access your subscription at www.comsoc.org.
2006-10-22.
http://www.knowledge.org
- Privileged case studies and analysis from the world's top companies;
2006-10-22.
http://www.km-forum.org/ The
Knowledge Management Forum is a virtual community of practice focused on
furthering the fundamental theories, methods, and practices collectively called
- Knowledge Management, 2006-10-22.
http://www.kmresource.com/, On this site you'll find
a comprehensive collection of KM resources, each of them reviewed and briefly
described to help you quickly locate what you're looking for, 2006-10-22.
http://www.knowledgebusiness.com; A global community of
knowledge-driven organizations dedicated to networking, benchmarking and
sharing best practices leading to superior performance. The Teleos
Knowledge Business Website contains a Knowledge Management Library of news,
summaries of trends, market research and surveys; diary; links; and a KM
Resources Guide of useful publications, reviews and Websites, 2006-10-22.
http://www.kmnews.com; Knowledge
Management News™ is a free email newsletter and information repository focused
on the disciplines of Knowledge Management, Content Management, eLearning, and
Information Management., 2006-10-22.
http://www.kmetasite.org/;
Comes close to its claim of "the site of sites about knowledge
management", 2006-10-22.
http://www.learning-org.com/ Learning-Org
Dialog on Learning Organizations, 2006-10-22.
http://www.mamag.com/strategicfinance/1999/11g.htm - Accounting.
Valuing Intangible Assets Through Appraisals, By
Alfred M. King, CMA, CFM, and Jay M. Henry, What’s reliable for
http://members.aol.com/thosstew/links.html
Lista de sites. The number of websites devoted to intellectual capital and knowledge
management is growing rapidly; 2006-10-22.
http://www.mgt.fm-kp.si/1581-6311/3_179-196.pdf
- Where is the Border Between an Information System
and a Knowledge Management System? By Imandra
Galandere-Zile & Viktorija
Vinogradova.
http://www.media-access.com / Classification of Knowledge Management
Functions - Rev. 1.1, April 30, 1997; Knowledge Management Associates,
http://www.outsights.com
OutSights, Inc., a Knowledge Management / Customer
Relationship Management business integration consulting firm, provides a
systematic and viable support approach for contact centers
- increasing their capability to deliver valuable support services to their customers through evolved knowledge
work. As a community of associates and alliance partners, our collective knowledge
is made available to subscribers to enable self-optimizing performance — for
people and organizations, 2006-10-22.
http://www.parshift.com/; Agility -
Change Proficiency - Knowledge Management - Continuing Education -
Collaborative Learning - and Change Management; 2006-10-22.
http://www.smithweaversmith.com/resource.htm - SWS is
pleased to provide this comprehensive annotated introduction to Knowledge
Management resources on the web, compiled by Denham Grey and
maintained by the SWS Group; 2003-12-31.
http://www.strategy-business.com/ Knowledge Reviews: The
Days of Futurism Past; Teaching Knowledge Management and Intellectual Capital
Lessons: An Empirical Examination of the Tango Simulation, by Nick Bontis, Assistant Professor of Strategic Management,
Michael G. DeGroote School of Business, McMaster
University, Canada; 2006-10-22.
http://www.sveiby.com/ The Knowledge
Organization, Karl Erik Sveiby ; 2006-10-22.
http://www.strassmann.com Strassmann, Inc. Consulting Services, Information Economics Press, 2006-10-22.
http://www.springerlink.com/content/h553128130784066/
- Case-Based Knowledge Management Tools for Software Development. 2006-10-22.
http://www.unic.net/ Universal
Networking Intellectual Capital is the worlds first
corporative network based Intellectual Capital, layouting
a Chaordic prototype. Leif Edvinsson; 2006-10-22.
http://www.skyrme.com/insights/28kmkt.htm;
Online Knowledge Markets, 2006-10-22.
http://www.skyrme.com/;
Knowledge Connections. The place to gain insights into the
networked knowledge economy and help in creating successful knowledge
management and Internet commerce strategies, 2006-10-22.
http://www.uakron.edu/econ/lec5tobin.htm - Professor
Tobin is an internationally known authority in macroeconomics, financial
markets, econometrics, and monetary and fiscal policy. He won the Nobel Prize
for his pioneering work in portfolio theory, providing an understanding of how
people behave when they acquire different assets and incur debt, 2006-10-22.
http://www.vernaallee.com Integral Performance
Group; 2006-10-22.
http://www.wincite.com/index.htm Wincite Systems is an application software company that is
focused on areas related to competitive intelligence, business
analysis/planning and knowledge management, 2006-10-22.
http://www.accenture.com/
Accenture (ex-Andersen Consulting); 2006-10-22.
http://www.adl.com/ - Arthur D.
Little's services span Management Consulting, Technology & Innovation,
Environment & Risk Consulting, and Incubation Services for clients
worldwide; 2006-10-22.
http://www.bah.com Booz·Allen & Hamilton, a global leader in management
and technology consulting, provides services to major international corporations and government clients around the world through
two business sectors: the Worldwide Commercial Business and the Worldwide Technology
Business; 2006-10-22.
http://www.csc.com/ Computer
Sciences Corp; 2006-10-22.
http://www.ey.com Ernst &
Young LLP; 2006-10-22.
http://www-4.ibm.com/software/data/knowledge/ IBM Global
Services; 2006-10-22.
http://pwcglobal.com/
PricewaterhouseCoopers LLP; 2006-10-22.
http://www.kpmg.com; KPMG offer
total business solutions to clients tailored to their particular industry
sector. This is achieved through an extensive understanding of industry
specific issues and trends, 2006-10-22.
http://www.stiknowledge.com/
STI Knowledge Enterprise Solutions will evaluate your entire support operation
and give you the blueprint to build your revenue-generating Knowledge Center, 2006-10-22.
http://www.aiinc.ca/
Knowledge Acquisition for Expert Systems and Business Rules, 2006-10-22.
http://www.progressivepractices.com/consulting_services.htm Today all
organizations (for-profit, governmental and non-profit) face the radically new
demands and conditions of the Knowledge E-conomy and
each requires a new business model, 2006-10-22.
http://www.navigantconsulting.com/A559B1/navigantnew.nsf/fCNTDspHMRead?OpenForm&Cat1=LA0
- Navigant Consulting, Inc. (NYSE: NCI) is a specialized independent consulting
firm providing litigation, financial, healthcare, energy and operational
consulting services to government agencies, legal counsel and large companies
facing the challenges of uncertainty, risk, distress and significant change.
The Company focuses on industries undergoing substantial regulatory or
structural change and on the issues driving these transformations.
CRM Customer Relationship Management
www.brint.com The Premier
Business and Technology Portal and Global Community Network for E-Business,
Information, Technology, and Knowledge Management recommended by Business Week,
Fortune, Wall Street Journal, Fast Company, Computerworld, Information Week,
CIO Magazine, KM World, and, Harvard Business School Publishing, 2006-10-22.
www.butler.com
www.benchmarkportal.com We
do call center benchmarking: find out how well you're
doing compared to your competitors, see where your best opportunities for cost
savings are, and much more...2006-10-22
www.canalebiz.com As tendencias
do Comércio Electrónico, 2006-10-22.
www.cio.com Are you the CIO
of a large organization interested in sharing information with your peers?Then join the CIO Best Practice Exchange, our
members-only forum where CIOs trade best practices on
everything from choosing a vendor to disaster recovery, 2006-10-22.
www.crm-forum.com The independent resource center
for Customer Relationship Management, 2006-10-22.
www.crmcommunity.com CRMCommunity is
your premier, community-oriented Web source for comprehensive, targeted
information on evaluating, purchasing and implementing customer relationship
management technology and solutions, 2006-10-22.
www.crmdaily.com Real-Time
E-Business & Technology News from Around the World, 2006-10-22.
www.crmuniverse.com The leading independent source of
information for eCRM marketing and CRM for businesses
in
www.eccs.uk.com Independent
of any CRM vendor and supported by some of the world’s leading CRM experts and
commentators, ECCS – The European Centre for Customer Strategies -
provides original, authoritative and independent analysis and advice on
customer management, 2006-10-22.
www.emarketer.com eMarketer is the
world's leading provider of internet and e-business statistics. Its reports
combine original analysis with aggregated numbers from leading sources
worldwide. eMarketer's
award-winning website has been visited by millions of online professionals from
over 140 countries; its newsletters are sent to over 350,000 e-mail addresses
every week. The company's articles, market projections and analytical
commentaries are featured by hundreds of news organizations and business
publications every week, 2006-10-22.
www.gartner.com With more than
20 years experience identifying and analyzing the trends and technologies that
have shaped the course of business, Gartner, Inc. (NYSE: IT and ITB) provides unrivaled thought leadership and strategic consulting
services to more than 11,000 organizations worldwide, 2006-10-22.
www.internet.com The
internet.com Network is a comprehensive source for the latest global Internet
news and information about the Internet. It allows users to evaluate, compare
and purchase Internet-related products and services, 2006-10-22.
www.oracle.com Information
tailored by you for your business, 2006-10-22.
www.peregrine.com Founded in 1981, Peregrine Systems, Inc.
(NASDAQ: PRGN) is ranked among the top software companies worldwide. By
providing solutions that enable companies to manage infrastructure and simplify
employee access to that infrastructure, as well as extend next generation
e-Business capabilities inside the enterprise and outside the firewall,
Peregrine helps companies achieve a state of frictionless business and gain a
competitive advantage. Peregrine's solutions reduce costs, improve
profitability and release capital, generating a lasting and measurable impact
on the productivity of assets and people, 2006-10-22.
www.pivotal.com Are you looking
for improvements in revenue, margins and customer loyalty? Will you make your eBusiness and CRM choice based on
value not brand alone? If quick, measurable results are your priority, Pivotal is the choice for
you. If you are an Entrepreneurial Enterprise, talk to us, 2006-10-22.
www.planetclient.com Planeteclient a
pour vocation d'informer et d'offrir des services à haute valeur
ajoutée autour des nouvelles technologies pour les professions marketing, vente, service client et directions générales,
2006-10-22.
www.sap.com In today's
global economy, you have to adapt to market changes, discover new business opportunities,
and create current and future value. That's why more and more companies are
turning to mySAP.com, the only truly integrated e-business platform,
2006-10-22.
www.searchCRM.com Search our content and thousands of
pre-screened sites, 2006-10-22.
http://www.bportugal.pt/ Banco de Portugal
– Estatísticas, 2006-10-22.
http://www.euronext.pt Bolsa de Valores de
Lisboa e Porto; 2006-10-22.
http://europa.eu.int/comm/eurostat/;
Estatísticas Europeias, 2006-10-22.
http://europa.eu.int/comm/eurostat/
Em Portugal, o aparecimento da Comissão do Mercado de Valores Mobiliários
(CMVM) encontra-se indissociavelmente ligado ao ressurgimento recente do
próprio mercado de capitais, 2006-10-22.
http://www.ine.pt/; Instituto Nacional de
Estatística, 2006-10-22.
http://www.londonstockexchange.com/ London Stock Exchange;
2006-10-22.
http://news.ft.com/home/europe Financial Times;
2006-10-22.
Publishing and information
industries
http://www.amazon.co.uk/exec/obidos/tg/browse/-/468294/202-9041173-1840643
- Versão Inglesa, 2006-10-22.
http://www.atlasnet.com.br Várias,
2006-10-22.
http://www.hbsp.harvard.edu Harvard Business School
Publishing, 2006-10-22.
http://www.ingentaconnect.com/
- The home of scholarly research, 2006-10-22.
http://www.ntgclarity.com/ntg/swproducts/knowledgemgmt/knwoledgeManagement.html This product provides a centralized portal to
facilitate knowledge management, collaborative communications, and document
management. It is the information repository, with easy to use web access,
integrated with multimedia contents identified by the service provider. 2006-10-22.